As we continue to navigate the initial impact of COVID-19 on the economy and our world at work, we discussed how the economic landscape has changed forever – and how we, as HR practitioners can react, adapt and develop proactive solutions to what problems and opportunities we see over the horizon.
A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.
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