Reducing Bias In The Workplace

What is Bias? Bias is a systemic change in behavior or judgement resulting from the subjective interpretation or perception of data points . This systematic (mis)interpretation of reality may influence behavior and specifically judgements or decisions. In the workplace, this bias, while often unintentional, can result in prejudice or discrimination. In the world of talent management, it is not only discriminatory, it results in missed opportunities, mediocre leadership and generally inferior business results.

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The Results

Construction and Contracting

A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.

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