Kate Conroy provided her insight to Academy to Innovate HR in their FREE template which includes a comprehensive list of questions you can ask during exit interviews.
Exit interviews are a critical part of employee offboarding and provide key information to companies on how to improve their employee experience and business operations.
A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.
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