Trust is essential between employers and employees in a remote work environment.
Consultant Kate Conroy was featured on the SHRM Blog, where she provides advice on how to build trust with your remote workforce.
Rather than measuring employee performance based on virtual presence, such as employees being active on the company chat, or the ability to respond to emails immediately, measure based on deliverables.
A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.
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