Jen L’Estrange was recently interviewed by Authority Magazine, and answered questions on what she thinks the future of work looks like, how employers can adapt, the effect of the majority of employees switching to working from home during the COVID-19 pandemic, and the great resignation.
The work from home experience, collectively, accelerated our readiness for change. The speed with which we all shifted to remote work showed that we could adapt quickly and make it work.
Jen L’Estrange
A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.
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