Rethinking Onboarding From a People Ops Perspective

Eric Mochnacz
February 3, 2021

Rather than focusing on the resources involved in employee management, People Ops is about putting employees first to cultivate a workforce of empowered, supported-decision makers.

How does that impact common HR practices like recruiting, interviewing and onboarding?

Consultant Eric Mochnacz provided his thoughts to Zenefits –

Businesses have to recognize the difference — or the different perceptions — [between the two] and shift their processes to focus on a holistic, People Operations approach.

Check out the full article (and the rest of Eric’s thoughts) here!

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The Results

Construction and Contracting

A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.

See The Full Case Study

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