HR Advice for Medium and Small Businesses

Rebecca Krattiger-Higgins
April 10, 2020

When small and medium-sized businesses seek us out for advice, we are happy to oblige. Consultant Rebecca Krattiger-Higgins provides some of her best advice.

The talent market moves quickly, so making the most of both the applicant’s time and the hiring manager is critical. One effective tool for maximizing scheduling for the applicant and hiring manager alike is the use of video interviewing software.

Rebecca dives in a bit more here – with advice from a variety of HR professionals weighing in as well.

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The Results

Construction and Contracting

A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.

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