The ROI of Training in Your Small Business

Jennifer L'Estrange
March 20, 2024

Jen L’Estrange in her role as Forbes contributor recently revamped an old blog topic of ours by taking a look at training in your small business. In her most recent piece, available here, she talks about the return on investment your small business receives from training your employees.

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The Results

Construction and Contracting

A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.

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