How to Challenge Employees to Perform Outside Their Comfort Zones: 9 Managerial Tips

Jennifer L'Estrange
June 17, 2021

How do you challenge employees to perform outside their comfort zones?

Managing Director Jen L’Estrange provided her advice to SHRM on their blog.

Our quarterly performance development process focuses as much on future career growth opportunities as it does on evaluating past performance. We use the process to identify what a consultant wants to learn and work on next and then challenge them to work on something that allows them to learn and grow over the next 12 weeks.

She has more to say in the blog, linked above.

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A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.

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