Jen L’Estrange was quoted by Inc on how to serve your team and how to manage change in a way that has a positive impact on your company culture.
There is a shift toward building career development plans and coaching people from inside the organization to take on roles of increasing responsibility.
Jen L’Estrange
A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.
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