Eric Mochnacz was recently quoted in Best of HR on how to tailor training programs to the needs of employees.
To identify clear goals, I recommend speaking to the potential participants and understanding what they want, what they want to learn, and how they would gauge a successful learning and development program
Eric Mochnacz
A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.
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