Jen L’Estrange was recently quoted in Forbes. She gives tips on how and when to have tough conversations with employees who are working remotely.
While the approach for these conversations is generally the same for in person and remote, remote work environments do require more structured and regular communications rhythms to ensure that everyone is supported and is able to do their best work
Jen L’Estrange
A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.
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