University:
- Rocky Mountain College of Art and Design- BA, K-12 Education
Certifications:
- Human Resources Certification Institute – Associate Professional in Human Resources (aPHR)
Prior to joining Red Clover in 2022, Caitlin spent a decade in retail management at a global cosmetics brand. Throughout her retail career she managed multiple high-volume stores, led restructuring efforts for struggling locations, and facilitated intensive manager training workshops across North America. Having successfully navigated the unpredictability of a rapidly scaling retail brand, Caitlin understands the nuances of implementing organizational change. She uses her expertise to guide clients through the ideation, development, and execution of scalable HR solutions that drive meaningful organizational change.
Caitlin prides herself in her ability to understand the ins and outs of each client’s business and integrate seamlessly into their company culture. This allows her to work as a thought partner to c-suite executives and leadership teams to develop actionable HR strategies that support their ambitious growth goals. She has served clients across a wide range of industries and supported employee populations in almost all 50 states and throughout Canada.
Outside of work you can find Caitlin digging through racks at the thrift store, grabbing a bagel on her way to the beach, or cuddling with her cats Mila and Taki.
Selected Project Roles
Full-Service Outsourced HR for Remote Tech Startup:
Took over the HR function for a 50 person remote tech consulting firm whose previous outsourced HR provider shuttered. Immediately stepped in to support the transition to a new medical insurance carrier and audit over 15 years of HR files and documentation. Positioned as a key member of the leadership team and provided strategic guidance regarding all aspects of the employee lifecycle to c-suite. Developed, documented, and implemented scalable processes for employee and independent contractor onboarding, voluntary and involuntary terminations, and performance management. Defined compensation strategy, built salary structures, delivered compensation related training for leadership team, implemented process for annual salary reviews and merit increases, and built incentive compensation plans aligned with revenue and profitability targets. Worked with immigration attorneys to execute H1-B Visa applications, renewals, and transfers. Served as first point of contact for employee questions and ensured compliance across 20+ US states by auditing and updating the employee handbook and managing the resolution of employee relations issues, partnering with legal counsel when necessary.
Core Values & Employer Branding:
Initially charged with managing Recruitment Process Outsourcing for a boutique in-person tutoring company who was having trouble attracting candidates. Quickly identified gaps in the recruitment process and the need for an employer branding overhaul. Updated job descriptions to communicate their unique place in the talent market, conducted engaging screening interviews, and ensured consistent, timely candidate communication. Streamlined an over-complicated, sporadic recruitment process by creating process documents, email templates, and competency-based behavioral interview questions. Conducted interviews with the business owner to establish company-specific core values and introduced them to the current workforce through training sessions. Improved the new employee onboarding process through implementing e-signature for new hire documents, creating training materials and videos, updating employee file organization, and introducing employee-specific onboarding schedules.
