University

• Universidad Catolica Santo Domingo, BA, Clinical Psychology

Delpy Guzman brings over a decade of experience in the call center and BPO industries to Red Clover. He is adept at building departments from the ground up, managing distributed teams, and driving operational efficiency to support company-wide growth.

He has held leadership roles in his call center and BPO career, serving as Director of Operations for a 300-person contact center and a commercial real estate startup, where he helped scale global teams and drove operational strategy. He helped guide the team through rapid scale and the pressures of going public. His work has consistently focused on building strong cross-cultural teams, launching new departments, and maximizing team efficiency across borders.

Delpy’s consulting approach is grounded and balanced between stakeholder needs and employee experience, between cultural and operational scale. Guided by a methodical, people-first mindset, he helps organizations develop the structure they need without losing the human touch.

Outside of work, he can be found by the firepit with his boys or grilling for dinner, pushing through a CrossFit workout, or skateboarding when the weather permits.