Careers Now: How Employers Can Make The Most of Employee Exit Interviews

Jennifer L'Estrange
January 12, 2022

Exit Interviews are important for employers because they provide feedback about why employees are leaving their company. Jen L’Estrange was recently featured in an article in Tribune Content Agency speaking on key questions to ask in exit interviews. She also provides an explanation on why exit interviews are essential for every company.

Not doing [an exit interview] is a huge missed opportunity. Feedback from departing employees is invaluable and can provide major benefits to the organization beyond learning why that particular employee quit

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The Results

Construction and Contracting

A commercial roofing contractor was in hyper growth mode. They had goals to increase their field workforce to expand their service area to additional states and geographical locations. If they were to grow their field workforce, they would also need to increase their administrative, operational and sales headcount to support the additional workload created by increased field work. Additionally, they were challenged in workforce retention and development, experiencing high turnover, and did not have a dedicated Human Resources professional to manage employee relations and compliance issues that come with trying to scale a business.

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